PRODUCTS
Are Dozori socks suitable for daily wear?
Yes. Dozori socks are crafted for everyday luxury with breathable construction and reinforced durability.
How should I wash my socks?
Machine wash in cold or lukewarm water. Avoid bleach. Air drying is recommended to preserve fabric structure and color.
What size should I choose?
Please refer to the size guide on the respective product page and select the size corresponding to your usual shoe size.
SHIPPING & TRACKING
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and WhatsApp to monitor your delivery in real time.
Do you ship outside India?
Currently we ship across India. International shipping will be introduced soon.
How long does delivery take?
Delivery timelines may vary depending on your location. Once your order is shipped, you can follow the estimated delivery timeline through the tracking link shared with you.
ORDER INFORMATION
How do I initiate a return?
We accept returns only for products that are wrongly delivered or damaged upon delivery, provided they are unused and in their original packaging, within 48 hours of delivery. For hygiene reasons, worn socks are not eligible for return.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. Changes can only be accommodated if the order has not already been processed or shipped.
What if I receive a damaged or incorrect product?
Please contact us within 48 hours of delivery with your order details and photographs of the product received. Our team will review the issue and assist you further.
CUSTOMIZE GIFT BOX
Do you supply to retailers or corporate gifting?
Yes, for bulk and retail inquiries, please contact us at admin@dozori.in
Can I customise a gift box?
Yes. For customised gift boxes and gifting requirements, please contact us at admin@dozori.in.